2. Problems 

 
 
          The project "Virtual English", like most innovative experiences, especially when dealing with technology, has come across several problems, some of which have been "solved" thanks to the perseverance and dedication of the teachers who have participated in the project. The following problems should be taken into consideration when implementing "Virtual English" or a similar project.   
     
  • Technical problems most of them dealing with connection and access to Internet, computers, files, etc. Most teachers had to capture pages and save them to the different computers in the lab, which  originated other problems like mixing and losing, waste of time... Other teachers used capturing programmes like Memo-web. This made "surfing" more real for students, but still, teachers had to dedicate a lot of time, and  the different tasks and exercises also lost spontaneity and authenticity. This problem can only be solved with better networking equipment and connections (XDSI, wingate, etc.). 

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  • Time problems. Most teachers and students carrying out the project were not connected most of the time -or only one computer had access to the connection. This made the sending of students' messages to their key pals and to the on-line instructor a slow, time consuming and even annoying task, especially for the teachers, who had to gather all the students messages and send them later on. This fact must be taken into consideration when evaluating email correspondence with the different foreign collaborators, as letters were sent later than expected.
  • Partner classes "reliability". Although the choice of partner classes was made "consciously", not all the schools had the same response from their foreign partners. Some of the schools which initiated the project -foreign and Spanish- had even let their partners down. Reasons for the failure may be different. The participant teachers may have had different class schedules, different course goals or the students from different classes had different English proficiency level. In other occasions, the contact between teachers has been "poor", or "pairing" the students from different classes has not been done properly. Whatever the reasons are, these kind of problems happen with email projects, but I think they can be solved if teachers get more involved and plan things more carefully and if they communicate more between them, speaking more about problems in their classes and sharing ideas about possible solutions.

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  • Students proficiency level.  "Virtual English" was addressed to advanced students (alumnes d'ampliació) in the second cycle of ESO -Catalan Education system-. This premise could not be followed in all schools due to organization limitations and other constrains. So, most students could complete assignments related to writing messages, but many participants in this experience did not know enough English to complete the tasks, specially those related to grammar or vocabulary acquisition. This problem could be solved by including different level tasks to "Virtual English" units.

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  • Computer skills. "Virtual English" was written for students with basic computer skills. During the course, those students were supposed to gain Internet knowledge and practice, as some of the lessons in each unit were devoted to this. Due to different reasons, not all the students participating in the project were familiar with the computer and the keyboard. Training the students to use the basic computer skills needed to follow the project was also time consuming and confusing, as there were no lessons specially written with this aim. Teachers should take this fact into consideration and dedicate 2 or 3 lessons to train students to use basic computers skills before beginning with unit 1 (if their students need it).
  • Number of units. "Virtual English" consists of 5 units, each one devoted to the English language and to one different Internet service: email, surfing, search engines, chat and web design. This is perhaps too long considering that one "credit" consists of a term (2 months and a half). None of the participating schools had enough time to complete the 5 units. Then, teachers thinking of carrying out this project should time the different tasks of each unit again and choose the ones which best suit their students' needs. 
 
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